
Interesting / Dr. Jeffrey Kozlik
New Year’s Resolution Check Up
Well it has been just over 3 weeks since we closed out 2019 and ushered in 2020. For many of us, January is an opportunity for a re-boot. With the lingering fatigue from a busy holiday season and the intrigue of new beginnings, we often start a new year with a resolution or two- a chance to better ourselves in mind, body or spirit. Approximately 45% of Americans make at least one resolution every January. (1) Whether we are looking to shake…..
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January 20, 2020 / ORI Blog / Orthopedics Rhode Island
INFOGRAPHIC: Beat the Storm with these Snow Blowing Safety Tips
The snow might pile up this winter, but snowblower injuries don’t have to. Every year, hospitals treat thousands of patients hurt in snowblower mishaps, often the result of users attempting to clear a clog. Fortunately, there are simple steps you can take to prevent accidents while using a snowblower, so you can enjoy a safe winter season.
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Healthcare / Dr. Michael Bradley
Thinking Like a Patient… Some Goals for Customer Service in 2020 and Beyond in Healthcare
Much attention nowadays in all aspects of business, from retail to consulting, focuses on the customer. In healthcare, we historically have been truly behind the times in thinking from the customer or patient side of things. Even the structure where there is a waiting room and appointments scheduled that usually do not run on time, seems archaic. It may be time to think like a patient.
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