Orthopedics Rhode Island – Wakefield
Individuals performing this job are expected to contribute to our vision, purpose and DRIVE values. The vision of ORI: create a large group of like-minded shareholders, leverage our physician and administrative talent, recruit and retain ‘A Team’ talent, and deliver amazing value and quality in everything we do. The purpose is: To deliver the best patient experience in our industry.
The purpose of the Medical Assistant is to provide a team-based approach to patient care and an exceptional patient experience. The Medical Assistant will emphasize highly personalized care and help patients surpass barriers to healthcare by improving the patient/provider relationship.
Duties and Responsibilities include but are not limited to:
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquires
- Prepares patients for the health care visit by accompanying them to exam room; providing exam gowns; arranging examining room instruments, supplies, and equipment
- Assist providers in the treatment of patients by obtaining histories and vitals, preparing injections, setting up sterile fields, suture removal, dressing changes
- Cast applications and DME applications as necessary
- Verifying patient’s medical record is complete and accurate for medical coding purposes
- Triage patient calls and physician messages
- Maintain exams rooms with adequate medical supplies and sterilization as required
- Preparing patient charts before patient arrival
- Scheduling follow up appointments, initial therapy visits, and MRI appointments
- Compliance with HIPAA and OSHA regulations
- Other duties may be assigned as necessary
Performance Requirements:
Knowledge:
- Basic knowledge of medical terminology
- Excellent computer skills
- EMR Systems
- Practice Management System
- Microsoft Suite (including: Outlook, Word, Excel, Calendar)
- Phone software
- Ability to collaborate with supervisory teams and administrators on projects or assigned tasks
Skills:
- Play nice in the sandbox – Help out where needed, be flexible
- Familiarity and follow through with all HIPAA compliance
- Attention to detail
- Self-motivated, showing initiative to tackle important issues, problems and tasks
Abilities:
- Demonstrate excellent teamwork, organizational, and communication skills
- Effectively communicate tasks or projects to team members
- Friendly and service-oriented
- Critical thinking skills and deliberate in decision making
- Able to work at a fast pace, while demonstrating patience with patients
- Assertive
- Adheres to processes, while looking for opportunities for innovation and improvement
- Follow through with ORI’s mission and vision
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
- Requires mobility, frequent walking, standing, and sitting, some bending, stooping and stretching and periodic lifting of up to 50 lbs.
- While performing the duties of this job, the employee is regularly required to converse and hear.
- Requires normal (corrected) vision.
- Requires coordination and manual dexterity sufficient to operate office equipment
Position Type and Expected Hours of Work:
This is a full-time, Monday through Friday position. Shifts will be assigned in advance but may vary depend on a Company Schedule. The hours will typically range from 7:00 am to 5:30 pm and may be subject to change based upon access requirements at locations.
Travel:
No overnight travel is expected for this position. There may be occasional local day travel to Company Divisions.
Required Education and Experience:
- High School Graduate or equivalent
- Formal training as a medical assistant or certification as a medical assistant (preferred).
- Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
- Experience with Electronic Medical Records
We invite you to submit your resume for consideration! Ortho RI provides a competitive salary, comprehensive benefit programs including medical, dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! Ortho RI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Learn more about Ortho RI at OrthopedicsRI.com or follow us on Facebook at: Facebook.com/OrthoRhodeIsland