Patient Registration

Scheduling Your First Appointment

• Please have your insurance information available when you call to schedule.
• We will obtain as much information as possible to verify coverage before your visit, to properly advise you on our billing process.

After Your Appointment is Scheduled

• You will receive confirmation from Health iPASS via email or text, with a link to fill out your patient intake forms.
• You will also receive an email from Exscribe, our Electronic Health Records partner, with a link to complete your medical history forms ahead of your appointment.

Your First Appointment

• If you haven’t filled out your patient intake forms and medical history remotely, we will provide a tablet during your visit to complete these forms.
• If your insurance coverage is an HMO plan, a referral from your primary care physician (PCP) is required. Please call your PCP or our office if you are not sure.

If you use Health iPASS for contactless check-in, please let the front desk know when you’ve arrived at the office.

First Appointment Checklist:

• Picture ID, such as a valid driver’s license
• Insurance cards (primary and secondary)
• Insurance co-payment
• Referral form from your Primary Care Physician, if needed
• Any x-rays, MRI reports, etc. related to your current orthopedic condition

After Your MRI Exam Has Been Scheduled

• Please call our office as soon as possible for a complete screening.
• We will review screening information during your phone interview and when you arrive for your MRI.
• Some people cannot undergo an MRI exam or may need special preparation. It is important to inform us if you have any of the following:
• A cardiac pacemaker or implanted cardiac defibrillator
• A prosthetic heart valve
• A history of previous brain aneurysm surgery
• A history of a metallic fragment injury to the eye
• A history of a shrapnel wound
• Any implanted metallic devices. For example: prostheses, limb replacements, Harrington Rods, drug infusion pumps, IUD’s, neurostimulators, ear implants, and some eye implants
• In some cases, a family member is welcome to stay in the room with you during the scan. However, he or she will need to undergo our screening process.

Preparing for Your Visit

• For most MRI exams you may eat, drink, and take any prescription medications as usual. We will advise you if your exam requires different preparation.
• Please bring any related studies such as CAT scans, outside x-rays, or any other MRIs.
• Please arrive 20 minutes before your scheduled exam so that we may take additional information and answer your questions.
• Please leave your valuables at home. No metallic items such as jewelry, watches, keys, etc. can be brought into the MRI exam area.
• When you arrive for your MRI, please check in with the receptionist.
• You may resume normal activities immediately following your scan.